Walmart CEO Doug McMillon Issues Statement on Recent Mass Shootings

Walmart CEO Doug McMillon has issued a lengthy statement following two shootings at Walmart locations in recent weeks. A Walmart in Mississippi was the scene of a shooting when a former employee killed two works, while the Saturday, August 3 attack in El Paso, Texas claimed the lives of 22 people and injured dozens others.

In his statement, McMillon expressed his condolences to all of those impacted by the shootings while also praising the first responders and the courage of his employees that sprung into action to help those who were injured.

“Last week, our Walmart family suffered two separate acts of violence. It’s difficult to find a word strong enough to describe the way we feel. We’re feeling a range of emotions – shock, anger, grief. We also feel gratitude for the first responders in El Paso and Southaven and are proud of the way associates reacted so courageously,” the statement began.

“I’m in El Paso today, and I’ve met heroes. We heard incredible stories of associates who made heroic efforts to get customers to safety. From our manager, Robert, who was leaving the store then ran back when he heard shots, to Gilbert and Lasonya, who helped dozens of customers to safety out the back of the store, to Mayra, who may have been the very first responder, and did an exceptional job bandaging wounds and helping customers escape. I also got to thank Sarah and her team from the Sam’s Club next door for the care they provided to customers. We heard story after story of courageous associates putting others ahead of themselves.

“When the worst happens, we counter with our best selves. We support each other, pray, stand firm and heal together. We’re proud to be woven into the American fabric as a place for all people, a community gathering place.”

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Last week, our Walmart family suffered two separate acts of violence. It’s difficult to find a word strong enough to describe the way we feel. We’re feeling a range of emotions – shock, anger, grief. We also feel gratitude for the first responders in El Paso and Southaven and are proud of the way associates reacted so courageously. ⠀⠀⠀⠀⠀⠀⠀⠀⠀ I’m in El Paso today, and I’ve met heroes. We heard incredible stories of associates who made heroic efforts to get customers to safety. From our manager, Robert, who was leaving the store then ran back when he heard shots, to Gilbert and Lasonya, who helped dozens of customers to safety out the back of the store, to Mayra, who may have been the very first responder, and did an exceptional job bandaging wounds and helping customers escape. I also got to thank Sarah and her team from the Sam’s Club next door for the care they provided to customers. We heard story after story of courageous associates putting others ahead of themselves. ⠀⠀⠀⠀⠀⠀⠀⠀⠀ When the worst happens, we counter with our best selves. We support each other, pray, stand firm and heal together. We’re proud to be woven into the American fabric as a place for all people, a community gathering place. ⠀⠀⠀⠀⠀⠀⠀⠀⠀ As it becomes clear that the shooting in El Paso was motivated by hate, we’re more resolved than ever to foster an inclusive environment where all people are valued and welcomed. Our store in El Paso is well known as a tight-knit community hub, where we serve customers from both sides of the border. I continue to be amazed at the strength and resilience we find in the diversity of communities where we live and work. ⠀⠀⠀⠀⠀⠀⠀⠀⠀ We’re a learning organization, and we’ll work to understand the many important issues arising from El Paso and Southaven as well as those raised in the broader national discussion around gun violence. We’ll be thoughtful and deliberate in our responses, and will act in a way that reflects our best values and ideals, focused on the needs of our customers, associates and communities. ⠀⠀⠀⠀⠀⠀⠀⠀⠀ Thanks for what you do every day, especially during this difficult time. I’m grateful to be part of this team and proud of you.

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McMillon continued his statement vowing to understand the ongoing issues and to be “thoughtful and deliberate” in their response to continue making their customers and communities safe.

“As it becomes clear that the shooting in El Paso was motivated by hate, we’re more resolved than ever to foster an inclusive environment where all people are valued and welcomed. Our store in El Paso is well known as a tight-knit community hub, where we serve customers from both sides of the border. I continue to be amazed at the strength and resilience we find in the diversity of communities where we live and work,” he continued.

“We’re a learning organization, and we’ll work to understand the many important issues arising from El Paso and Southaven as well as those raised in the broader national discussion around gun violence. We’ll be thoughtful and deliberate in our responses, and will act in a way that reflects our best values and ideals, focused on the needs of our customers, associates and communities.

“Thanks for what you do every day, especially during this difficult time. I’m grateful to be part of this team and proud of you.”

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